Privacy policy


Privacy Policy




Last updated at : July 18, 2025



Company / Website Operator: Weize (“We,” “us,” or “our”)





This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website and submit inquiries through our online forms.

If you access third-party websites or services via links on our site, their privacy practices apply.









1) Scope




This Privacy Policy applies to our official website and related pages (including, without limitation, the “Contact Us” / inquiry form page) that we operate.





2) Information We Collect




2.1 Information you provide (Inquiry Forms)



When you submit a form, we may collect:




 

  • Name


 

  • Company / organization and job title (if provided)


 

  • Email address, phone number


 

  • Country/city (if provided)


 

  • Your message, requirements, or project details


 

  • Attachments you choose to upload (if available on the form)






2.2 Information collected automatically (Technical & Usage Data)



When you visit our website, we and/or our service providers may automatically collect:




 

  • Device and browser information (e.g., browser type, operating system, language settings)


 

  • Log and network information (e.g., pages viewed, timestamps, referring pages, basic diagnostics, IP address, request headers)


 

  • Cookie identifiers and analytics-related information (see Section 4)






3) How We Use Information



We use the information described above to:




 

  • Respond to inquiries and provide requested information (e.g., quotations, product details, samples/material information where applicable)


 

  • Manage customer relationships and sales/service follow-ups using our internal systems


 

  • Operate, maintain, and secure our website (performance optimization, troubleshooting, fraud/abuse prevention, and security protection)


 

  • Analyze and improve website performance and user experience






4) Google Analytics




We use Google Analytics to understand how visitors use our website and to improve performance and user experience.

Google Analytics may use cookies or similar technologies to collect information about website usage (such as pages visited, engagement events, and session information).





Where applicable and depending on configuration and region, we aim to configure analytics in a privacy-conscious manner (e.g., limiting certain features and providing cookie preference controls).

If we use Google Analytics 4 (GA4), Google states that GA4 does not log or store IP addresses when collecting data (subject to applicable regional processing and our configuration).





5) Cookies & Similar Technologies




We may use cookies and similar technologies to support website functionality, security, and analytics. Cookies may include:





 

  • Strictly necessary cookies (for core site operation and security)


 

  • Analytics cookies (to measure and improve site performance, e.g., Google Analytics)






Managing your preferences




You can manage cookies through your browser settings (including deleting or blocking cookies).

Where required by applicable law, we provide a cookie banner and/or preference controls for non-essential cookies (such as analytics cookies).





6) Cloudflare CDN (Performance & Security)




We use Cloudflare as a Content Delivery Network (CDN) and security provider to improve website load speed, reliability, and protection against malicious traffic.

In providing its services, Cloudflare may process technical data and logs related to traffic to and from our website (which may include, without limitation, IP addresses, traffic routing data, and system configuration information) for content delivery, performance optimization, and security purposes.





7) Our Internal CRM (In-house System)




Information submitted through our inquiry forms is stored in our internally built, in-house CRM system for internal use only, for purposes such as:





 

  • Lead and inquiry management


 

  • Assignment and follow-up tracking


 

  • Maintaining communication history and service records






Access to this system is restricted to authorized personnel on a need-to-know basis.





8) How We Share Information



We do not sell your personal information. We may share information only as necessary in the following situations:




 

  • Service providers: We may share limited information with vendors that help us operate and secure the website and provide analytics (e.g., Cloudflare and Google Analytics-related services), solely for the purposes described in this Policy and subject to appropriate safeguards.


 

  • Legal and compliance: We may disclose information if required to comply with applicable laws, lawful requests, court orders, or to protect rights, safety, and security.


 

  • Security and dispute handling: We may share information as necessary to investigate incidents, prevent abuse, and resolve claims or disputes.






9) International Data Transfers




Because we use global technology services (such as CDN and analytics), information may be processed in different countries or regions.

We take reasonable measures to protect information and implement appropriate safeguards as required by applicable law.





10) Data Retention




We retain information only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.





 

  • Inquiry and CRM data: retained for a reasonable period to manage communications and potential business relationships, then periodically reviewed and deleted/anonymized where appropriate.


 

  • Security and access logs: retained for a limited period as needed for security, monitoring, and troubleshooting.


 

  • Analytics data: retained for a reasonable period consistent with analytics purposes and configuration.






11) Security




We implement reasonable technical and organizational measures to protect information, including access controls, authentication, logging, and security monitoring.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.





12) Your Rights & Contact Us




Depending on your location and applicable law, you may have rights to access, correct, delete, or restrict processing of your information, and to withdraw consent where processing is based on consent.

To exercise your rights or ask questions about this Policy, please contact us:





Privacy Contact Email: [Insert Email]



Company Name: [Insert Legal Entity Name]



Address (optional): [Insert Address]




Changes to This Privacy Policy




We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Effective Date” above.